Vila Gale Santa Cruz, Santa Cruz (Madeira) ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Rua S.Fernando, Santa Cruz (Madeira), Portugal, 9100-157

Vila Gale Santa Cruz is set in a picturesque village along the coastline of Madeira, providing breathtaking views of the Atlantic Ocean. The hotel boasts modern décor and is equipped with 262 rooms, offering comfort and sophistication. Renowned for its wellness facilities and gastronomy, it caters well to both leisure and business travelers. Its proximity to Madeira International Airport enhances its convenience for visitors.

Location

Situated in Santa Cruz, the hotel is just a five-minute drive from Madeira International Airport. This location allows guests to easily explore the nearby towns, including the vibrant center of Funchal, which is approximately 15 minutes away. The area also provides access to various hiking trails and natural attractions.

Rooms

The hotel features 262 rooms, each designed with anti-allergic duvets and contemporary furnishings. All rooms provide private balconies that overlook scenic views of the surrounding areas. Among them, four junior suites are ideal for family accommodations, and four rooms are adapted for guests with reduced mobility.

Eat & Drink

Vila Gale Santa Cruz includes two primary dining venues: the 'Versátil' restaurant, offering a diverse buffet with regional specialties, and the 'Inevitável Pasta Lounge,' which features an à la carte menu during lunch and dinner. Additionally, guests can relax at two bars, including a seasonal pool bar serving snacks and drinks.

Leisure & Business

The hotel hosts comprehensive leisure amenities, including an outdoor swimming pool for both adults and children, a dedicated children's pool, wellness facilities featuring an indoor pool, sauna, Turkish bath, and a fitness center. For business needs, a modern convention center with versatile meeting spaces is available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double or Twin Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

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Twin Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Twin Room Sea View

Max:

2 persons

23 m²

Bed options:

2 Single beds

Sea view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Centre

Santa Cruz (Madeira)200 m

Airports

Cristiano Ronaldo Madeira International (FNC) 2.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

The breakfast buffet offered a delightful variety, especially the egg station which was a hit for everyone in our group.view full review

Fun for Kids!

The giant chessboard and table tennis table provided endless entertainment for my children, enhancing our family experience.view full review

Spacious Comfort

The room was generously sized with a large, incredibly comfortable bed that made for a perfect night's sleep.view full review

Relaxing Atmosphere

The hotel bar had a fantastic vibe with entertaining shows in the evenings, making it a great place to unwind.view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
ATM/Cash machine
Electric vehicle charging station

Sports & Fitness

Fitness centre
Diving
Snorkelling
Hiking
Golf course
Billiard tables

Services

Room service
Housekeeping
Car hire
Laundry

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Terrace
Ironing facilities

Bathroom

Bathroom telephone

Media

Flat-screen TV
Hi-Fi
AM/FM alarm clock

Room decor

Carpeted floor

Location

Rua S.Fernando, Santa Cruz (Madeira), Portugal, 9100-157

Map view

Rua S.Fernando, Santa Cruz (Madeira), Portugal, 9100-157

City landmarks

Foz da Ribeira da Boaventura

Aquaparque Madeira

1.1 km

ER207 Madeira/Cristiano Ronaldo International Airport

Busto de Cristiano Ronaldo

1.9 km

Estrada Santo Antonio da Serra 387 Santo Antonio da Serra

CEM - Clube Equestre da Madeira

3.7 km

Church

Igreja Da Assomada

3.7 km

Beach

Praia Machico

4.5 km

Largo Dr. José António de Almada

Forte de Nossa Senhora do Amparo

4.3 km

Church

Igreja Da Nossa Senhora Da Conceicao

4.3 km

Rua do Ribeirinho n.º 15

Solar do Ribeirinho

4.2 km

Er 239

Homenagem a Francisco Alvares de Nobrega

4.2 km

Night club

La Barca Unipessoal Lda

4.2 km

Largo Conselheiro Aires de Ornelas 12

Camacha Wicker Factory

5.0 km

Estr. Santo António da Serra 477

Quinta do Santo da Serra

4.9 km

Park

Camacha

4.9 km

Largo Conselheiro Aires de Ornelas 10

Largo da Achada

4.9 km

Church

Camacha parish church

5.0 km

Caminho do Lameirao

Miradouro da Portela

5.4 km

Ponta do Garajau

6.2 km

Estrada Nova do Cristo Rei

Miradouro do Cristo Rei do Garajau

7.0 km

Nearby

Church

Sao Salvador Church

200 m

9100-105 Santa Cruz

Praia das Palmeiras

270 m

Restaurants

Bom Jesus Restaurante

200 m

Rua Bom Jesus 1 praça João Abel de Freitas

Praca Da Cerveja

210 m

Rua Conego De Oliveira

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

7.6/10

Very good

Rooms

8.0

Location

7.5

Service

8.0

Dining

7.3

4/5 based on 1476 reviews

#2 of 5 hotels in Santa Cruz based on Tripadvisor

William

United States, May 2024

8.2/10

I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The location is superb, right along the marina for a relaxing stroll with stunning views. The dining options were varied and tasty, although there were minor hiccups. The facilities were great overall, with some room for improvement.

Rooms

8.0

The rooms were clean and comfortable, but needed some decorating. I was able to upgrade to sea view rooms for a small fee, which was worth it.

Service

7.0

The whole team was very patient, friendly, and helpful. However, there were small issues like plates being cleared too quickly.

Location

9.0

The location is lovely along the marina, conveniently situated on the seafront with beautiful surroundings. It's perfect for relaxation and exploring the area.

Dining

8.0

The dining experience was pleasant overall with a good variety of options, despite some minor glitches in service and fresh pastries availability.

Facilities

9.0

The hotel offers excellent facilities including pools and an a la carte restaurant, adding to the overall enjoyment of the stay.

Alfred

United Kingdom, January 2024

7.8/10

The hotel has a lovely location close to the airport and only a short distance from central Funchal. The rooms are spacious and comfortable, offering a pleasant view of the sea. The service is efficient and accommodating, while the dining experience is satisfactory but could improve in variety. The hotel is conveniently situated in Santa Cruz, a charming village with nice amenities along the marina. Overall, a comfortable stay with minor room maintenance issues to consider.

Rooms

8.0

The room was large and comfortable with a nice view of the sea, but there were some maintenance issues like a cracked light cover and a malfunctioning safe.

Service

9.0

The service was efficient and the staff were always welcoming and helpful.

Location

8.0

The hotel's location in Santa Cruz is ideal for exploring the pretty village and enjoying a stroll by the marina with a view of the ocean and airplanes.

Dining

7.0

Facilities

7.0

The hotel provides essential facilities and services for a comfortable stay.

Sandra

United Kingdom, December 2023

7.8/10

My stay at the hotel was pleasant overall. The rooms were spacious and the bathrooms were great, offering powerful showers. Everything was very clean, and I enjoyed a lovely sea view from my room. However, some minor maintenance issues were evident, such as a missing plastic cover on the shower rail and a cracked light cover in the bathroom. The safe in the room was also not functional, which was a bit inconvenient.

Rooms

8.0

The rooms were spacious and the bathrooms great with powerful showers over the bath.

Service

9.0

The staff were helpful and friendly, attending to questions and requests with patience.

Location

7.0

The location was convenient, right on the seafront with beautiful views. However, the proximity to the airport runway could be bothersome when planes flew overhead.

Dining

7.0

The dining options were good with plenty to choose from, though some items lacked quality. Overall, the dining experience was satisfactory.

Facilities

8.0

The hotel offered various facilities and services like room service, car hire, housekeeping, and laundry, which added to the convenience of my stay.

Josh

United Kingdom, July 2023

6.8/10

The hotel was clean and beautiful in a wonderful location. The staff was very friendly, especially Louisa at the pool bar. However, the hotel is showing signs of aging with some issues like a missing plastic cover on the shower rail and a cracked light cover in the bathroom.

Rooms

8.0

The rooms were spotless with plenty of amenities. The older refurbishment schedule showed in minor issues like a missing plastic cover on the shower rail and a cracked light cover in the bathroom.

Service

7.0

The staff were very friendly and helpful, making the stay enjoyable. However, there were instances of rudeness observed, affecting the overall service.

Location

6.0

The hotel is located in a quiet area, albeit close to the airport runway which can be noisy at times. The proximity to Funchal and access to the sea off the jetty were positives.

Dining

7.0

The dining experience was decent with good self-service options, but not exceptional. Some improvements could be made to enhance the experience.

Facilities

6.0

The hotel offers essential facilities like room service and car hire. However, some maintenance issues were evident, affecting the overall experience.