Vila Gale Santa Cruz Hotel Santa Cruz , Santa Cruz (Madeira) ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Rua Sao Fernando 5, Santa Cruz (Madeira), Portugal, 9100-157

Vila Gale Santa Cruz, a 4-star hotel, overlooks the Atlantic Ocean in a tranquil area of Madeira, offering modern amenities such as an outdoor swimming pool, spa, and various dining options. This Santa Cruz (Madeira) hotel features 262 well-appointed rooms catering to families and couples alike.

Rooms & Amenities

Rooms at Vila Gale Santa Cruz include anti-allergic duvets, flat-screen TVs, and private balconies, some with sea views. Accessible rooms are available for individuals with reduced mobility.

Dining Options

Dining options feature the Versátil Restaurant, offering buffet service and regional specialties, and the Inevitável Pasta Lounge, serving a la carte dishes during lunch and dinner. Additionally, the hotel has two bars including one poolside bar for seasonal snacks and drinks.

Leisure & Activities

Vila Gale Santa Cruz provides leisure facilities including a children's pool, kids club, and spa treatments at the Satsanga Spa, which comprises a sauna, Turkish bath, and massage rooms. Outdoor sports enthusiasts can enjoy golf at the nearby Club Santo da Serra and various water activities such as scuba diving and windsurfing.

Business & Services

Business travelers can utilize the modern convention center, featuring event space for meetings and team-building activities. The hotel provides complimentary Wi-Fi, laundry services, and has a 24-hour reception for guest convenience.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

Sea view

Shower

Bathtub

room details

Check Prices

Twin Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

Sea view

Shower

Bathtub

room details

Check Prices

Premium Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Santa Cruz (Madeira)700 ft

Airports

Cristiano Ronaldo Madeira International (FNC) 1.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast buffet offered a wide selection of dishes that catered to everyone's taste, making it a good start to my day.” view full review

Relaxing Pool!

“The pool area was a serene oasis, with perfectly maintained water and a relaxing atmosphere that made my stay very enjoyable.” view full review

Spacious Comfort!

“My room was incredibly spacious and well-appointed, providing a cozy and comfortable environment for my short stay.” view full review

Luxurious Bath!

“The bathroom featured a lovely bathtub, which was a wonderful addition and made my relaxation time even better.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Elevator
ATM/Cash machine
Electric vehicle charging station

Sports & Fitness

Fitness center
Diving
Snorkeling
Hiking
Golf course
Pool tables

Services

Room service
Housekeeping
Car rental
Laundry

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Terrace
Ironing facilities

Bathroom

Bathroom telephone

Media

Flat-screen TV
Hi-Fi
AM/FM alarm clock

Room decor

Carpeted floor

Location

Rua Sao Fernando 5, Santa Cruz (Madeira), Portugal, 9100-157

Map view

Rua Sao Fernando 5, Santa Cruz (Madeira), Portugal, 9100-157

City landmarks

Foz da Ribeira da Boaventura

Aquaparque Madeira

3800 ft

ER207 Madeira/Cristiano Ronaldo International Airport

Busto de Cristiano Ronaldo

1.2 mi

Estrada Santo Antonio da Serra 387 Santo Antonio da Serra

CEM - Clube Equestre da Madeira

2.3 mi

Church

Igreja Da Assomada

2.3 mi

Beach

Praia Machico

2.8 mi

Largo Dr. José António de Almada

Forte de Nossa Senhora do Amparo

2.7 mi

Church

Igreja Da Nossa Senhora Da Conceicao

2.7 mi

Rua do Ribeirinho n.º 15

Solar do Ribeirinho

2.6 mi

Er 239

Homenagem a Francisco Alvares de Nobrega

2.6 mi

Night club

La Barca Unipessoal Lda

2.6 mi

Largo Conselheiro Aires de Ornelas 12

Camacha Wicker Factory

3.1 mi

Estr. Santo António da Serra 477

Quinta do Santo da Serra

3.0 mi

Parks

Camacha

3.0 mi

Largo Conselheiro Aires de Ornelas 10

Largo da Achada

3.1 mi

Church

Camacha parish church

3.1 mi

Caminho do Lameirao

Miradouro da Portela

3.3 mi

Ponta do Garajau

3.9 mi

Estrada Nova do Cristo Rei

Miradouro do Cristo Rei do Garajau

4.3 mi

Nearby

Church

Sao Salvador Church

700 ft

9100-105 Santa Cruz

Praia das Palmeiras

900 ft

Restaurants

Bom Jesus Restaurante

700 ft

Rua Bom Jesus 1 praça João Abel de Freitas

Praca Da Cerveja

700 ft

Rua Conego De Oliveira

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

7.6/10

Very good

Rooms

8.0

Location

7.5

Service

8.0

Dining

7.3

4/5 based on 1476 reviews

#2 of 5 hotels in Santa Cruz based on Tripadvisor

William

United States of America, May 2024

8.2/10

I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The location is superb, right along the marina for a relaxing stroll with stunning views. The dining options were varied and tasty, although there were minor hiccups. The facilities were great overall, with some room for improvement.

Rooms

8.0

The rooms were clean and comfortable, but needed some decorating. I was able to upgrade to sea view rooms for a small fee, which was worth it.

Service

7.0

The whole team was very patient, friendly, and helpful. However, there were small issues like plates being cleared too quickly.

Location

9.0

The location is lovely along the marina, conveniently situated on the seafront with beautiful surroundings. It's perfect for relaxation and exploring the area.

Dining

8.0

The dining experience was pleasant overall with a good variety of options, despite some minor glitches in service and fresh pastries availability.

Facilities

9.0

The hotel offers excellent facilities including pools and an a la carte restaurant, adding to the overall enjoyment of the stay.

Alfred

United Kingdom, January 2024

7.8/10

The hotel has a lovely location close to the airport and only a short distance from central Funchal. The rooms are spacious and comfortable, offering a pleasant view of the sea. The service is efficient and accommodating, while the dining experience is satisfactory but could improve in variety. The hotel is conveniently situated in Santa Cruz, a charming village with nice amenities along the marina. Overall, a comfortable stay with minor room maintenance issues to consider.

Rooms

8.0

The room was large and comfortable with a nice view of the sea, but there were some maintenance issues like a cracked light cover and a malfunctioning safe.

Service

9.0

The service was efficient and the staff were always welcoming and helpful.

Location

8.0

The hotel's location in Santa Cruz is ideal for exploring the pretty village and enjoying a stroll by the marina with a view of the ocean and airplanes.

Dining

7.0

Facilities

7.0

The hotel provides essential facilities and services for a comfortable stay.

Sandra

United Kingdom, December 2023

7.8/10

My stay at the hotel was pleasant overall. The rooms were spacious and the bathrooms were great, offering powerful showers. Everything was very clean, and I enjoyed a lovely sea view from my room. However, some minor maintenance issues were evident, such as a missing plastic cover on the shower rail and a cracked light cover in the bathroom. The safe in the room was also not functional, which was a bit inconvenient.

Rooms

8.0

The rooms were spacious and the bathrooms great with powerful showers over the bath.

Service

9.0

The staff were helpful and friendly, attending to questions and requests with patience.

Location

7.0

The location was convenient, right on the seafront with beautiful views. However, the proximity to the airport runway could be bothersome when planes flew overhead.

Dining

7.0

The dining options were good with plenty to choose from, though some items lacked quality. Overall, the dining experience was satisfactory.

Facilities

8.0

The hotel offered various facilities and services like room service, car hire, housekeeping, and laundry, which added to the convenience of my stay.

Josh

United Kingdom, July 2023

6.8/10

The hotel was clean and beautiful in a wonderful location. The staff was very friendly, especially Louisa at the pool bar. However, the hotel is showing signs of aging with some issues like a missing plastic cover on the shower rail and a cracked light cover in the bathroom.

Rooms

8.0

The rooms were spotless with plenty of amenities. The older refurbishment schedule showed in minor issues like a missing plastic cover on the shower rail and a cracked light cover in the bathroom.

Service

7.0

The staff were very friendly and helpful, making the stay enjoyable. However, there were instances of rudeness observed, affecting the overall service.

Location

6.0

The hotel is located in a quiet area, albeit close to the airport runway which can be noisy at times. The proximity to Funchal and access to the sea off the jetty were positives.

Dining

7.0

The dining experience was decent with good self-service options, but not exceptional. Some improvements could be made to enhance the experience.

Facilities

6.0

The hotel offers essential facilities like room service and car hire. However, some maintenance issues were evident, affecting the overall experience.