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Vila Gale Santa Cruz Hotel Santa Cruz , Santa Cruz (Madeira)
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Key details
About the Hotel
Rua Sao Fernando 5,
Santa Cruz (Madeira),
Portugal,
9100-157,
Madeira Islands
Vila Galé Santa Cruz is a three-and-a-half-pearl oceanfront hotel located in the picturesque village of Santa Cruz in Madeira. The hotel boasts an impressive view of the Atlantic Ocean and is situated a mere five-minute drive from Madeira International Airport. It includes two restaurants and several wellness amenities, providing a balance of relaxation and convenience for guests.
Location
The hotel is strategically located near central Funchal, with easy access to local attractions such as the Cristiano Ronaldo Museum and the Farmers' Market. Transportation options include proximity to Madeira International Airport and various local taxis, making it convenient for guests to explore the region.
Rooms
The hotel features a total of 262 rooms, including four junior suites suitable for families. Each room is equipped with contemporary furnishings, air conditioning, and free Wi-Fi. All rooms open onto private balconies, offering scenic views of either the lush surroundings or the ocean.
Eat & Drink
Dining at Vila Galé Santa Cruz includes the main restaurant, Versátil, which serves buffet-style meals, and the Inevitável Pasta Lounge, which offers à la carte options. Guests can also enjoy refreshment at two bars, including a pool bar that operates during the summer season.
Leisure & Business
A highlight of the hotel is its extensive leisure and wellness facilities, including an outdoor swimming pool, an indoor heated pool, a gym, and the Satsanga Spa, which offers various treatments. For business needs, there is a modern convention center with event spaces suitable for diverse activities.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Cristiano Ronaldo Madeira International (FNC)
1.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious and maintain a high level of cleanliness, which made my stay very comfortable.” view full review
Relaxing Spa
“The spa center, while small, was a lovely retreat that provided a nice atmosphere for relaxation after a day of exploring.” view full review
Delicious Breakfast
“The breakfast buffet had an excellent selection, with hot and flavorful items, making mornings enjoyable.” view full review
Fun Activities
“The poolside water aerobics session was a blast, led by an enthusiastic trainer that made working out enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Elevator
ATM/Cash machine
Electric vehicle charging station
Sports & Fitness
Fitness center
Diving
Snorkeling
Hiking
Golf course
Pool tables
Services
Room service
Housekeeping
Car rental
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Kids club
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Mini-bar
Terrace
Ironing facilities
Bathroom
Bathroom telephone
Media
Flat-screen TV
Hi-Fi
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Rua Sao Fernando 5,
Santa Cruz (Madeira),
Portugal,
9100-157,
Madeira Islands
Map view
Rua Sao Fernando 5,
Santa Cruz (Madeira),
Portugal,
9100-157,
Madeira Islands
City landmarks
Foz da Ribeira da Boaventura
Aquaparque Madeira
3800 ft
ER207 Madeira/Cristiano Ronaldo International Airport
Busto de Cristiano Ronaldo
1.2
mi
Estrada Santo Antonio da Serra 387 Santo Antonio da Serra
CEM - Clube Equestre da Madeira
2.3
mi
Church
Igreja Da Assomada
2.3
mi
Beach
Praia Machico
2.8
mi
Largo Dr. José António de Almada
Forte de Nossa Senhora do Amparo
2.7
mi
Church
Igreja Da Nossa Senhora Da Conceicao
2.7
mi
Rua do Ribeirinho n.º 15
Solar do Ribeirinho
2.6
mi
Er 239
Homenagem a Francisco Alvares de Nobrega
2.6
mi
Night club
La Barca Unipessoal Lda
2.6
mi
Largo Conselheiro Aires de Ornelas 12
Camacha Wicker Factory
3.1
mi
Estr. Santo António da Serra 477
Quinta do Santo da Serra
3.0
mi
Parks
Camacha
3.0
mi
Largo Conselheiro Aires de Ornelas 10
Largo da Achada
3.1
mi
Church
Camacha parish church
3.1
mi
Caminho do Lameirao
Miradouro da Portela
3.3
mi
Ponta do Garajau
3.9
mi
Estrada Nova do Cristo Rei
Miradouro do Cristo Rei do Garajau
4.3
mi
Nearby
Church
Sao Salvador Church
700 ft
9100-105 Santa Cruz
Praia das Palmeiras
900 ft
Restaurants
Bom Jesus Restaurante
700 ft
Rua Bom Jesus 1 praça João Abel de Freitas
Praca Da Cerveja
700 ft
Rua Conego De Oliveira
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.0
Location
7.5
Service
8.0
Dining
7.3
Guest reviews
7.8/10
based on 6 reviews
4/5
based on 1476 reviews
8.3
8.3/10based on 1213 reviews
#2 of 5 hotels in Santa Cruz based on Tripadvisor
William
United States of America,
May
2024
8.2/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The location is superb, right along the marina for a relaxing stroll with stunning views. The dining options were varied and tasty, although there were minor hiccups. The facilities were great overall, with some room for improvement.
Rooms
8.0
The rooms were clean and comfortable, but needed some decorating. I was able to upgrade to sea view rooms for a small fee, which was worth it.
Service
7.0
The whole team was very patient, friendly, and helpful. However, there were small issues like plates being cleared too quickly.
Location
9.0
The location is lovely along the marina, conveniently situated on the seafront with beautiful surroundings. It's perfect for relaxation and exploring the area.
Dining
8.0
The dining experience was pleasant overall with a good variety of options, despite some minor glitches in service and fresh pastries availability.
Facilities
9.0
The hotel offers excellent facilities including pools and an a la carte restaurant, adding to the overall enjoyment of the stay.
Alfred
United Kingdom,
January
2024
7.8/10
The hotel has a lovely location close to the airport and only a short distance from central Funchal. The rooms are spacious and comfortable, offering a pleasant view of the sea. The service is efficient and accommodating, while the dining experience is satisfactory but could improve in variety. The hotel is conveniently situated in Santa Cruz, a charming village with nice amenities along the marina. Overall, a comfortable stay with minor room maintenance issues to consider.
Rooms
8.0
The room was large and comfortable with a nice view of the sea, but there were some maintenance issues like a cracked light cover and a malfunctioning safe.
Service
9.0
The service was efficient and the staff were always welcoming and helpful.
Location
8.0
The hotel's location in Santa Cruz is ideal for exploring the pretty village and enjoying a stroll by the marina with a view of the ocean and airplanes.
Dining
7.0
Facilities
7.0
The hotel provides essential facilities and services for a comfortable stay.
Sandra
United Kingdom,
December
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms were spacious and the bathrooms were great, offering powerful showers. Everything was very clean, and I enjoyed a lovely sea view from my room. However, some minor maintenance issues were evident, such as a missing plastic cover on the shower rail and a cracked light cover in the bathroom. The safe in the room was also not functional, which was a bit inconvenient.
Rooms
8.0
The rooms were spacious and the bathrooms great with powerful showers over the bath.
Service
9.0
The staff were helpful and friendly, attending to questions and requests with patience.
Location
7.0
The location was convenient, right on the seafront with beautiful views. However, the proximity to the airport runway could be bothersome when planes flew overhead.
Dining
7.0
The dining options were good with plenty to choose from, though some items lacked quality. Overall, the dining experience was satisfactory.
Facilities
8.0
The hotel offered various facilities and services like room service, car hire, housekeeping, and laundry, which added to the convenience of my stay.
Josh
United Kingdom,
July
2023
6.8/10
The hotel was clean and beautiful in a wonderful location. The staff was very friendly, especially Louisa at the pool bar. However, the hotel is showing signs of aging with some issues like a missing plastic cover on the shower rail and a cracked light cover in the bathroom.
Rooms
8.0
The rooms were spotless with plenty of amenities. The older refurbishment schedule showed in minor issues like a missing plastic cover on the shower rail and a cracked light cover in the bathroom.
Service
7.0
The staff were very friendly and helpful, making the stay enjoyable. However, there were instances of rudeness observed, affecting the overall service.
Location
6.0
The hotel is located in a quiet area, albeit close to the airport runway which can be noisy at times. The proximity to Funchal and access to the sea off the jetty were positives.
Dining
7.0
The dining experience was decent with good self-service options, but not exceptional. Some improvements could be made to enhance the experience.
Facilities
6.0
The hotel offers essential facilities like room service and car hire. However, some maintenance issues were evident, affecting the overall experience.
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